The Make it Toolkit has been a game changer in my journey as a UX designer and facilitator in the public sector. I use it not only to design and run innovation workshops that build a problem solving culture across organisation, but also to inform product design decisions, helping us craft solutions that truly influence user behaviour. It has also shaped my mindset as a coach and leader, reminding me that real change starts with empathy, curiosity and experimentation.

The Make It Toolkit bridges behavioral theory and real-world design, through a clear framework to identify behavioural barriers, design context-sensitive interventions, and crete lasting impact. It further provides an excellent resource for delivering engaging and effective training programs. The facilitator certification provides practical resources and real-world scenarios to confidently guide behavioral design processes. Together with the Make It community, these resourses create a collaborative environment to translate behavioral insights into effective, human-centered interventions that drive meaningful change!

MakeIt is one of the most effective and scientifically grounded behavior-change methodologies in the world. Becoming a certified MakeIt Facilitator has noticeably amplified the impact of my change management work. MakeIt integrates seamlessly with our enterprise change frameworks, helping us drive measurable and sustainable behavior shifts across large, multicultural, multinational organizations.
The framework is structured and powerful, yet remarkably intuitive and practical. For anyone serious about achieving real, lasting change, I strongly recommend becoming a certified MakeIt Facilitator.”