Master Behavioral Design

Learn how to design with the in mind in mind with the world's most practical and loved behavioral design framework.

Loved by 2000+ learners

around the world

“ Absolutely Incredible”

“ Too Good to be True! ”

“A Catalyst for Innovation”

“A Game-Changer”

Start Here - Foundation Course

Behavioral Design Foundations

Master the core principles of designing for behavior change with the world's most practical framework.

No prior knowledge required

The foundation framework that powers all specializations

Unlock Resources

From MakeitGPT to collaborative digital board

12 Hours of Content

Choose between self-paced learning and cohort-based live program.

Choose your format
1. Self-paced (Immediate access)2. Live (Next cohort: Feb 4)
✨ 7-Day Money Guarantee • Lifetime access included
Lifetime Access

Massimo Ingegno

4.9 (516 reviews)

I really like this course, and I think you will enjoy it too!

Great course! I've read some books and taken other relevant courses, but I still learned something new from this Starter course. I was really impressed with how it incorporates behavioral science into its design. Unlike most self-paced courses, this one kept me engaged throughout, and I truly enjoyed the learning process.

Oravee Smithiphol

Developer Relations Manager | AI Product & Ecosystem Strategist

,

Transformative and Practical: A Must for Aspiring Behavioral Designers

As someone deeply passionate about applying behavioral design, this experience has been incredibly empowering. 

I’ll use these insights to create meaningful impact in my work and beyond! A well-structured and inspiring program!

Marta Balula

Behavioral Scientist

,

Tax and Customs Authority

A Refreshing Experience!

The Make It Starter Programme provided a valuable framework for understanding how design subtly shapes our daily experiences. The lessons were presented in a clear and engaging manner, making it easy to grasp key concepts. I am now better equipped to appreciate the impact of small details — and I’m excited to apply these learnings to create more meaningful moments in my design projects!

Lynette Lee

Senior Manager, Ministry of Culture

,

Community and Youth (MCCY)

5 stars course! 

I really enjoyed the Starter course.

Judy Bernstein

VP, Design Thinking

,

FBC Health

The best course I’ve taken in a while

I really enjoyed the experience of taking this course. It applied the very strategies introduced in the content to the course itself — making the learning experience truly enjoyable!

Mahnaz Hajesmaeili

UX/UI Designer

,

Great material and course pace

This course is full of valuable insights and is broken down into very manageable blocks. It helps you dive into the principles of behavioral design through practical examples and additional resources.

Wendy Montasell

User Experience (UX) Specialist

,

Everything you hope for and more! 

I went into this course wanting to learn about the Make It Framework and I left not only understanding the framework, but more importantly, I gained a more nuanced understanding of human behavior and psychology.

Juan Carlos Miguel Mendoza

Strategic Change Leader

,

Finally, a Behavioural Design Course That’s Practical.

I just wrapped up the Make it Toolkit course, and honestly—it was exactly what I needed.

Brendan O'Driscoll

Safety Specialist

,

I absolutely love the course!

The Make It Toolkit is a practical framework to solve problems based on behavioural science.

Noreen Cabral

Customer Experience Leader - Forrester CX Certified

,

CXPA Member

10/10 — Solid BeSci Foundations
If you're looking to learn behavioral science for the first time—or deepen your understanding, the Make it starter by Make it Toolkit is one of the most effective, well-designed courses I've taken. The lessons are well designed, the stories are entertaining, and you can tell there is a lot of knowledge, effort, and love behind.

Natalia Riveros Anzola

Strategic Communications & Behavioral Studies for Social Impact & Business strategy

,

Great way to learn the fundamentals of Behavioural Design

I am a mentor and coach, with no background in design. This course offers simple and practical tools that can help people develop better behaviors and habits for their lives and work. Definitely recommended for anyone seeking an effective framework to help others grow, live, and work better.

Fabio Salvadori

Author of "Becoming the Mentor" | Mentor | Coach

,

The course I needed to level up!

Taking this course truly helped me consolidate my knowledge in behaviour design. I now feel empowered and confident to apply these concepts directly to my work, and my projects have become more complete and impactful as a result. I’m bringing a fresh and more effective perspective to the table, which has been a huge differentiator.

Soraia Soares

UX/UI Designer

,

An incredible course that is worth every second of your time!

I joined the Make It Starter course to strengthen my approach to AI Governance training. One idea that has stayed with me is this: “everyone is in the business of influencing behaviour.

Mahmoudat Sanni-Oba

AI Governance Consultant

,

Take this course! 

Take this course if you want to learn the foundations of behavioral design that can help you today! It's broken into bite-sized, very consumable, and engaging content. It provides real-life experiences that bring the content to life. Don't miss it!

Susanne Winchell

Chief of Staff, Executive Operations Leader

,

Incredible course

It’s one of the best courses I’ve taken on behavioral science. It’s extremely well-structured and includes great examples. I definitely recommend it.

Paola Berenzon

Corporate Strategic Analytics & Policy Expert | Evidence-Based Decision Making | Human-Centered Approach

,

Different from any other BeSci course

The magic of this course lies in going a step beyond the basic theory of behavioral sciences, such as the COM-B model (which is also mentioned). It uses another side of the coin to explain practical situations and highlight the important aspects of our day-to-day decisions — empowering us to create interventions using BeSci lenses.

Sara Palacio Restrepo

Behavioral Scientist

,

Lots to learn!

No matter your background, this course will help you change any behavior. The course is equivalent to pages of books — a great starter and a deep dive at the same time. You won’t regret attending this course.

Elif Basak Güven

Health Behavior Change professional

,

Great!

Great content, applicable and relevant examples, and interactivity.

Denis da Silva Corrêa

Education Consultant

,

DOT Digital Group

Informative, actionable, and easy to understand.

This course provided me with lots of useful information — not only on the theory of behavioral design but also on how to put it into practice. I love how actionable the theoretical framework is! It also provides excellent examples that really help with understanding each topic.

Fiamma Degl’Innocenti

CX Design Lead

,

Zurich Insurance

(Unsurprisingly) beautifully designed, insightful course.

This accessible, thoughtfully curated course is engaging, imaginative, and designed to inspire a range of people across different expertise and industries. I recommend it to anyone who wants to creatively catalyze effective innovations that work. I hope people take this as an opportunity to do good and do better — with “the mind in mind.”

Ana Paula Castillo

Creative Digital Strategist

,

Or

Find Your Perfect Learning Path

Select your goal and discover personalized course recommendations

Design Engaging Digital Products

Create user experiences that naturally guide behavior

Explore

Selected

Create Effective Learning

Design educational experiences that stick

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Selected

Improve Customer Experience

Build loyalty and drive business growth

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Selected

Transform My Organization

Change workplace culture and employee behavior

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Selected

Drive Health Outcomes

Promote healthy behaviors and improve wellness

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Selected

Design Effective Policies

Design interventions for public sector change

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Selected

Improve Financial Decisions

Apply behavioral insights to financial choices

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Selected

Offer Behavioral Design Training

Become certified to teach behavioral design

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Selected

Behavioral Design Sprint

10 hrs

January 13, 2026

Behavioral Design for Learning

12 hrs

March 18, 2026

User Experience (UX) Design

12 hrs

April 9, 2026

Customer Experience (CX) Design

12 hrs

TBC

The Certified Facilitator Program

12 hrs

June 5, 2026

The Masterclass was well-run. I liked how there was a good mix of theory, examples, interaction and group activities in every session. It gave me the opportunity to learn something new in every session, and apply what I learnt in the quizzes and break-out sessions.

Show Less

Reina Lee

UX Designer

,

GovTech Singapore

I loved seeing how the 5 Laws of Behavior, the barriers, the strategies, and the tactics all fit together. It makes behavioral design more practical and easier to explain to others.

Show Less

Patricia Heemskerk

Marketing Expert and Cialdini Certified Coach

,

The make It Toolkit is a game-changer in behavioral design. Unlike other models, it's straightforward and covers all the essentials without getting lost in industry jargon. With 15 practical strategies, it's hands-on and perfect for designing in the digital age. No fluff—just a down-to-earth guide that considers everything from attention to social.

Show Less

Premika PoSaw

Principal UX Designer

,

GovTech Singapore

You’ve got two choices: spend years, thousands of hours, and tens of thousands of euros learning behavioral design from books, blogs, and courses—and then figuring out how to apply it to your business—or take the Make It Masterclass. It’s the shortcut that gives you science-backed tools and knowledge to achieve greater success in your business.

Show Less

Julian Rocholl

Head of Behavioral Design, Gamification and Behavioral Ecoonomics

,

medigital GmbH

All the instructors are amazing — each brings a unique perspective and teaching style that makes the learning experience both engaging and enriching. I especially appreciate how they connect theory to real-world applications, making complex concepts much easier to understand and apply.

Show Less

Peggy

Learning facilitator

,

TalentLabs

You will be scratching your head many times and having proper cognitive conflict fulfilling the assignments as it challenges your own understanding of human behavior and what you can do nudge your audience the “right” way

Show Less

Moe

Learning Architect

,

The Catalyst

I really enjoyed the course, it was exactly what I needed! The instructors were fantastic and added so much value by sharing a wide range of use cases, feedback and insights. Their energy and engagement from the very beginning made a big difference to my experience. It definitely kept me motivated to attend classes regularly, dive into the self-paced learning materials, complete mini-assignments, and participate in group work throughout the program. 😊 What excited me most was learning how to apply the MakeitToolkit in various real-world scenarios and to my professional projects too. The cohort participants were also really wonderful, they made the experience even more rewarding.

Show Less

Vanessa

Learning Experience Designer

,

Affinity Space

This course is a must and a gem! If I could give it more stars, I would. The way the instructors share and break things down the information is brilliant. They manage to distill so much knowledge from so many sources and turn it into something clear, practical, structured, and actionable. Understanding human behavior gives you a super power in everything you do. I’d recommend it 100%! :)

Show Less

Nora

Design Strategist

,

Freelance

I knowingly signed up for an 8-week course that ran at 2am my time. Clearly, curiosity overruled sleep. But it was totally worth it! The MakeIt Toolkit is hands-on, practical and packed with real-world value. Highly recommended (just maybe not for your sleep schedule!)

Show Less

Bala

Director - CX & Innovation

,

Majid Al Futtaim

Have you ever been curious about what drives human behavior? Despite behavior being the primary driver behind any business strategy, human behavior and psychology is not widely understood in most organizations. This course provides a comprehensive and nuanced view of human behavior, pulls from the body of work of many of the seminal thought leaders in the field of Behavioral Sciences, and codifies the learnings into an applicable framework through the Make It Strategies and Tactics. Once you take this course, you will never see the world the same way again, and you will have greater empathy and understanding for why people do what they do. Be a part of the movement to make organizations more human by bringing behavioral insights into the working world.

Show Less

Miguel

Change Management Consultant

,

ex-EY

I really wish the MakeIt BeSci design course was part of my CX-Management Master's Degree. It was powerfully impactful -- with the ability to intuitively understand the principles & ideas, blend them with clear tools, and start putting it into action. Within days after completing it, I was already building the behavioral design canvas at work, ideating with a colleague for an upcoming internal initiative, and making plans to pull a cross-functional group together for the final design...which was my silent hope, but it was my colleague's stated suggestion once they saw the opportunity we have to leverage the right and desired employee behavior at the right times and in the right places to create a digestible change our employees can adopt so that we can serve our customers more deeply.

Show Less

Jason

Director of Customer / Member Experience Design & Strategy

,

Everwise Credit Union

I really enjoyed the notions learned and how these can be used across different industries. I also really appreciate the different approaches adopted by the instructors and how engaging each class was.

Show Less

Matteo Argiolas

Head of Business Development

,

The new Thai Fintech

I loved the hands-on sessions with FigJam where we can brainstorm and work on our project together. The workshops are also amazing and well-structured. Most importantly, we loved our instructors

Show Less

Pariyakorn (Smuk) Landolf

Founder

,

Banana Thai Language School.

I really loved the fact that the class was small and all the instructors had a personal touch. They engaged with each student to make sure they got value out of the class. Kudos to the team!

Show Less

Bukky Olawepo

Service Designer

,

Government of Alberta

Unlike most online courses, it really prepares you for the future work challenges.

Show Less

Maja Matukin

Partner

,

Research & Grow

This was a great program to understand gamification and apply what I learned right away. It was very helpful to me for up skill as product designer. Thank you!

Show Less

Seongjeong Jeong

Product Designer

,

Taskworld Inc

I highly recommend this course to any UI/UX designer looking to improve their design skills and create more impactful designs.

Show Less

Napat Tripech

Consultant - UX/UI Designer

,

Deloitte

This course really was a dream come true, I finally got to learn from teachers and I feel so much secure in my knowledge of behavioral science. If you want to learn more about applied BS, 100% recommend you try this.

Show Less

Andreia Ferreira Ruivo

Product Marketing Lead

,

N26

What Our Alumni Think

The Masterclass was well-run. I liked how there was a good mix of theory, examples, interaction and group activities in every session. It gave me the opportunity to learn something new in every session, and apply what I learnt in the quizzes and break-out sessions.

Read More

Reina Lee

UX Designer

,

GovTech Singapore

I loved seeing how the 5 Laws of Behavior, the barriers, the strategies, and the tactics all fit together. It makes behavioral design more practical and easier to explain to others.

Read More

Patricia Heemskerk

Marketing Expert and Cialdini Certified Coach

,

The make It Toolkit is a game-changer in behavioral design. Unlike other models, it's straightforward and covers all the essentials without getting lost in industry jargon. With 15 practical strategies, it's hands-on and perfect for designing in the digital age. No fluff—just a down-to-earth guide that considers everything from attention to social.

Read More

Premika PoSaw

Principal UX Designer

,

GovTech Singapore

You’ve got two choices: spend years, thousands of hours, and tens of thousands of euros learning behavioral design from books, blogs, and courses—and then figuring out how to apply it to your business—or take the Make It Masterclass. It’s the shortcut that gives you science-backed tools and knowledge to achieve greater success in your business.

Read More

Julian Rocholl

Head of Behavioral Design, Gamification and Behavioral Ecoonomics

,

medigital GmbH

All the instructors are amazing — each brings a unique perspective and teaching style that makes the learning experience both engaging and enriching. I especially appreciate how they connect theory to real-world applications, making complex concepts much easier to understand and apply.

Read More

Peggy

Learning facilitator

,

TalentLabs

You will be scratching your head many times and having proper cognitive conflict fulfilling the assignments as it challenges your own understanding of human behavior and what you can do nudge your audience the “right” way

Read More

Moe

Learning Architect

,

The Catalyst

I really enjoyed the course, it was exactly what I needed! The instructors were fantastic and added so much value by sharing a wide range of use cases, feedback and insights. Their energy and engagement from the very beginning made a big difference to my experience. It definitely kept me motivated to attend classes regularly, dive into the self-paced learning materials, complete mini-assignments, and participate in group work throughout the program. 😊 What excited me most was learning how to apply the MakeitToolkit in various real-world scenarios and to my professional projects too. The cohort participants were also really wonderful, they made the experience even more rewarding.

Read More

Vanessa

Learning Experience Designer

,

Affinity Space

This course is a must and a gem! If I could give it more stars, I would. The way the instructors share and break things down the information is brilliant. They manage to distill so much knowledge from so many sources and turn it into something clear, practical, structured, and actionable. Understanding human behavior gives you a super power in everything you do. I’d recommend it 100%! :)

Read More

Nora

Design Strategist

,

Freelance

I knowingly signed up for an 8-week course that ran at 2am my time. Clearly, curiosity overruled sleep. But it was totally worth it! The MakeIt Toolkit is hands-on, practical and packed with real-world value. Highly recommended (just maybe not for your sleep schedule!)

Read More

Bala

Director - CX & Innovation

,

Majid Al Futtaim

Have you ever been curious about what drives human behavior? Despite behavior being the primary driver behind any business strategy, human behavior and psychology is not widely understood in most organizations. This course provides a comprehensive and nuanced view of human behavior, pulls from the body of work of many of the seminal thought leaders in the field of Behavioral Sciences, and codifies the learnings into an applicable framework through the Make It Strategies and Tactics. Once you take this course, you will never see the world the same way again, and you will have greater empathy and understanding for why people do what they do. Be a part of the movement to make organizations more human by bringing behavioral insights into the working world.

Read More

Miguel

Change Management Consultant

,

ex-EY

I really wish the MakeIt BeSci design course was part of my CX-Management Master's Degree. It was powerfully impactful -- with the ability to intuitively understand the principles & ideas, blend them with clear tools, and start putting it into action. Within days after completing it, I was already building the behavioral design canvas at work, ideating with a colleague for an upcoming internal initiative, and making plans to pull a cross-functional group together for the final design...which was my silent hope, but it was my colleague's stated suggestion once they saw the opportunity we have to leverage the right and desired employee behavior at the right times and in the right places to create a digestible change our employees can adopt so that we can serve our customers more deeply.

Read More

Jason

Director of Customer / Member Experience Design & Strategy

,

Everwise Credit Union

I really enjoyed the notions learned and how these can be used across different industries. I also really appreciate the different approaches adopted by the instructors and how engaging each class was.

Read More

Matteo Argiolas

Head of Business Development

,

The new Thai Fintech

I loved the hands-on sessions with FigJam where we can brainstorm and work on our project together. The workshops are also amazing and well-structured. Most importantly, we loved our instructors

Read More

Pariyakorn (Smuk) Landolf

Founder

,

Banana Thai Language School.

I really loved the fact that the class was small and all the instructors had a personal touch. They engaged with each student to make sure they got value out of the class. Kudos to the team!

Read More

Bukky Olawepo

Service Designer

,

Government of Alberta

Unlike most online courses, it really prepares you for the future work challenges.

Read More

Maja Matukin

Partner

,

Research & Grow

This was a great program to understand gamification and apply what I learned right away. It was very helpful to me for up skill as product designer. Thank you!

Read More

Seongjeong Jeong

Product Designer

,

Taskworld Inc

I highly recommend this course to any UI/UX designer looking to improve their design skills and create more impactful designs.

Read More

Napat Tripech

Consultant - UX/UI Designer

,

Deloitte

This course really was a dream come true, I finally got to learn from teachers and I feel so much secure in my knowledge of behavioral science. If you want to learn more about applied BS, 100% recommend you try this.

Read More

Andreia Ferreira Ruivo

Product Marketing Lead

,

N26

Make it Graduates.

Our awesome Behavioral Wizard are doing some magic, somewhere.

Enterprise Training

Need Custom Training for Your Team?

Join 50+ leading organizations who have transformed their teams with our personalized behavioral design training.

The strategies and tactics are not only easy to understand but also immediately applicable. The Make it Box is a game-changer for memorization, making learning both fun and effective. MakeitGPT serves as the perfect ideation partner, always ready to provide targeted advice with a focus on ethical implications. The training program is a must for anyone serious about mastering the art of behavioral design

Nicole Xiaoyi Li
UX Design Lead at GovTech Singapore

As the founder and organizer of BKK WEB, a leading web and tech meetup in Bangkok for the past 13 years, I’ve had the chance of hosting over 150 speakers. Among them, Massimo unquestionably stands out. Massimo’s profound passion for behavioral science was evident throughout his presentation, captivating and engaging the audience from start to finish.

Jeremie Tisseau
CEO of Morphosis and Chief Design Officer at Seven Peaks

I’ve known Massimo since 2018 from his class in Gamification. It was my first hands-on experience on behavioural design. We met again in 2020 when NocNoc was looking for a way to up-skill our team. This unique class is really useful and practical. Massimo is the behavioural design expert who could guide and ignite the learner spirits in each of us.

Chonlak Mahasuvirachai
Co-Founder and CEO at NocNoc.com

I've worked with Massimo to experiment new ways to empower designers with Behavioural Design and Gamification skills in Thailand. Massimo is clearly a thought leader who pushes the boundaries of behavioral science and its strategic application in a wide range of fields, including UX, Marketing, and everyday problems.

Jeremy Hsu
Senior User Experience Designer at Agoda

He was excellent in breaking something as vast as why humans do what they do into actionable knowledge & insights, and helping enthusiasts learn how to translate insights into product feature that reduce friction and promote desired behaviours.

Prakash Sharma
Co-Founder, Behavioural Science & Context Architecture

Massimo delivered an insightful session on behavioral design & gamification. The session was highly interactive and the examples shared were directly applicable to work and personal lives of our employees.

Nicholas Dhillon
Country Head of Human Resources, Johnson & Johnson Malaysia

Massimo provided great support to SCB Academy to coordinate and deliver multiple training programs in behavioural design and gamification for both our workforce and our business partners. The sessions provided psychology and design insights directly applicable to business challenges.

Rawiwan Kumthongmak
VP, Digital Transformation COE, SCB Academy

My team and I have had an opportunity to work with Massimo to develop our first digital health and fitness product to help Thai people form a sustainable, healthy habit. Massimo led the development of our gamification and behavioral change strategy as well as empowered our teams with behavioral science knowledge, skills and processes. We highly appreciate his dedication, passion, grit and great support.

Pong Kosanunt
CARIVA, Co-founder , AI and Robotics Ventures, EIR (commercial)

The training content is really great. Massimo is extremely passionate about the subject and the teaching tactics are effective. I would highly recommend anyone who wants to be in field of marketing and branding to join the program.

Chai Chaiyavej
Director, Mute Company Limited

What I love about this project is that we got a chance to start from the very first WHY to define our values and vision, which helped us focus on what really matters.

Ritdej Charasrasameekul
Product Manager, NocNoc

Great session. Insightful and applicable to business.

Panawat Innurak
Head of Personalized Customer Engagement & Experience, TTB Bank

Intriguing and eye-opening

Aphivich Panya
Senior Vice President Customer Engagement & Experience

It is fun and insightful workshop not only for designers.

Hattaya Lattasaksiri
Customer Experience Design, AVP

I enjoyed participating in this structured and intensive training program by knowledgable and applicable facilitators. The examples shared helped us clearly see how we can apply to our project. Highly recommended!

Annop Anekwitchanakul
Senior Officer, Leadership & Development Team

I enjoyed this super hands-on workshop with a great mix of UX, UI, service designers, designers and innovators. Tools like this make it easier to connect theory with practice, and I can already see the potential in applying it to real projects in the future.

Toh Chin Seng
HR and Data Consultant


Very informative and interesting workshop.  Facilitators and hosts are great!

Cliona Yong
Assistant Director, Behavioural Insights, Ministry of Sustainability and the Environment (MSE), Singapore

The workshop and toolkit are a wonderful way to make behavioural science less abstract and applicable in our everyday life!

Goi Wee Siang
HR and Data Deputy Director, Risk Management, GovTech Singapore Consultant


Handy toolset that provides an easy-to-understand framework that’s easy to apply to work.

Faith Ang
Product Manager, GovTech SIngapore

Fun and interesting workshop that helps you look at things from a behavioural design perspective

Kerui Lee
Senior Manager (Corporate Technology) at Ministry of Health, Singapore
Get In Touch

Free consultation

Custom curriculum

Flexible delivery

50+

Teams Trained

98%

Satisfaction Rate

100%

Science Backed

Trusted by innovative companies worldwide
4.9 Ratings
500+ learners
20% Off
Welcome Offer

Jump start your behavioral design journey with the world’s most loved behavioral design course

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